Return Policy
Last updated: 13 July 2026
1. Refund Eligibility
You are eligible for a full refund if: (1) the report was not delivered within the stated timeframe, (2) the company data is materially inaccurate compared to official registry records at the time of your order, or (3) you accidentally ordered the same report twice within 7 days.
2. Non-Refundable Situations
Refunds are not provided if: you changed your mind after the report was delivered, the company information is accurate but does not meet your expectations, or you provided an incorrect company name or registration number.
3. How to Request a Refund
Email [email protected] with your order number, the reason for the refund request, and any supporting evidence. Our team will review your request within 2 business days.
4. Refund Processing
Approved refunds are processed to the original payment method within 5–10 business days, depending on your payment provider.
5. Duplicate Orders
If you placed the same order twice within 7 days, contact us immediately. We will issue a full refund for the duplicate order without question.
6. Report Corrections
If your report contains an error, we will prioritize correcting and resending it at no additional cost before processing any refund request.
7. Contact
For any issues with your order, contact us at [email protected] or use the Contact page. We respond to all refund inquiries within 1 business day.